Hong Kong Gifted Math Academy | FORMS AND POLICIES
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FORMS AND POLICIES

FORMS
MAKE-UP CLASS ARRANGEMENTS

For autumn term (September – January) and spring term (February – June) courses:

  • To reschedule a lesson, we need at least one-week advance notice to HKGMA (by phone, whatsapp or email) to schedule make-up class.
  • Conditions apply:
    • Minimum one week in advance notice; or
    • Doctor’s sick leave certificate has to be given if short of one week.
    • A maximum of 3 make-up classes (where applicable) per term per course can be arranged without charges, provided that spaces are available and schedule permits.
    • Additional make-up classes can only be arranged at discretion of HKGMA and will be charged.
  • Tuition fees for any missed classes by the student are neither refundable nor transferable. It is the responsibility of the student and parent to contact HKGMA to schedule classes and to notify HKGMA for any possible rescheduling of the classes
  • Make-up classes need to be taken during the same term the class is missed and cannot be carried forward to another term. Outstanding make-up class will be forfeited after the last day of the term.
  • No refund or additional make-up classes will be offered if a student is unable to attend any scheduled classes during the same term the class is missed for any reason.

For summer term (Mid June – August) courses:

  • No make-up classes can be arranged.
  • Missed class/Make-up classes are non-refundable and non-transferable between students or courses.

For Private Lessons:

  • To reschedule a lesson, we need at least one-week advance notice to HKGMA (by phone, whatsapp or email) to schedule make-up class.
  • Only one make up class per month is allowed.
  • Any make up class must be scheduled within 30 days starting from the day of the class being absent from. It is the responsibility of the student or the parent to contact HKGMA for any make up class.
  • Tuition fees for any missed classes by the student are neither refundable nor transferable. It is the responsibility of the student and parent to contact HKGMA to schedule classes and to notify HKGMA for any possible rescheduling of the classes
  • In the event of class tutor absence, HKGMA will notify parent/student as soon as the tutor notifies HKGMA. Other than rescheduling lesson due to illness, the tutor will provide 48 hours’ notice or will reschedule lesson. If lesson cannot be rescheduled, the missed lesson will not be charged.
COURSE WITHDRAWAL

For autumn term (September – January) and spring term (February – June) courses and Private Lesson:

  • One-month written notice is required for withdrawing from a course. Insufficient written notice or early termination will result in all outstanding fees being required to be paid.

For summer term (Mid June – August) courses:

  • No refunds for withdrawal from summer courses.
REFUND POLICY AND PROCEDURES
  • All payments are non-refundable and non-transferable
  • Unless the course cannot be operated according to the arrangements specified above in the class schedule and students decline the revised arrangements or
  • Unless the course is cancelled or oversubscribed
  • Unless the school ceases to operate prior to the commencement of a course.
  • A pro-rata refund will be made in case of 1 and 2 above within one month after the student has filed a request for refund in writing or immediately in case of 3 above. A credit note shall be issued and the refund shall be settled in cash or cheque upon the parent or guardian’s signature to acknowledge receipt of the refund.
WEATHER CONDITIONS POLICY

Remarks: There will be no make-up class, rescheduling or refund for cancelled classes due to weather.

OTHER GENERAL POLICIES
  • No parts, complete or incomplete, of the class materials, lesson notes, assessments, tests and examinations distributed by HKGMA may be reproduced or distributed.
  • Parents and students are not allowed to make arrangements, which are not via HKGMA, for tuitions with tutors currently employed by HKGMA.
  • Parents and students understand that photography and video recording may take place during class. Students and parents agree to be photographed and video recorded. HKGMA reserves all rights to the photos and video footages taken.
  • HKGMA reserves the rights to use work of students for educational and promotional purposes.
  • HKGMA will not hold any responsibilities for lost and damaged properties, personal injuries and accidents incurred by the student while at HKGMA premises.
  • Parents are responsible for arranging appropriate transportation or pick-up for students to and from HKGMA premises. HKGMA does not require students to sign-out or notify us when they are leaving the premises.
  • All terms and conditions above are subject to change by HKGMA at any time without prior notice.
POLICIES
ENROLLMENT PROCESS
  • Enrollment in HKGMA courses may be subject to pre-course aptitude test. HKGMA reserves the right to refuse the admission of any student who does not meet the minimum requirement for courses or for any other reason deemed necessary by HKGMA.
  • Enrollment will be on a first come first served basis. HKGMA reserves the right not to enroll a student if payment is not received in full by the specified due date.
  • HKGMA reserves the right to discontinue a student’s enrollment at any time due to non-payment of tuition fee or misconduct in class or at the school.
  • HKGMA reserves the right to change the tutor for group class or private lessons as deemed appropriate or necessary. HKGMA is not required to provide prior notice for such arrangements.
PAYMENT PROCESS
  • Course fees must be settled before students attend the class.  HKGMA reserves the right to refuse attendance when payment has not been received.
  • All course payments are non-refundable once placement has been confirmed.
  • HKGMA reserves the right to charge an administrative fee of HK$ 100 for late or dishonored payments.